1. Definitions
a) “Applicant” means anyone who is referred or about whom information
is supplied to a Client. It includes someone who may have been known or
referred to that Client before instructions are given or the Introduction is made.
b) “INNIO” means AGENSI PEKERJAAN INNIO SDN BHD upon whose behalf
these terms are issued.
c) “Client” means the person or persons to whom an Introduction is made to instruct
placement order.
d) “Engagement” means any contract under which (directly or indirectly) the Applicant
agrees to provide services to or for the Client or at the Client’s direction.
e) “Placement Fee” means a sum equivalent to a percentage of the remuneration
f) “Instructions” means information about the Engagement, the remuneration package
or the Client’s requirements concering an Applicant’s qualification or experience.
g) “Introduction” means the referral of an Applicant or the prevision of any information
about an Applicant to a Client by INNIO or any associate, subsidiary or agent
h) “Losses” means any kind of loss, cost, expense, charge and damage liabilities
for death or personal injury caused by negligence.
i) “AOS” means Add-on Scheme which consists of Employee Monitoring and Training
Scheme to monitor the employees’ performance and Key Account Person Retention
Scheme. An INNIO’s initiative to ensure clients’ satisfaction.

2. Precedence of Terms
a) All Instructions are accepted and very Introduction is made subject to these terms.
An Introduction is made when referral or any information about the Applicant arrives
at the Client’s office or is communicated to the Client intermediary whichever is the
earlier event.
b) Giving Instructions, arranging an interview with or requesting further information
about or from the Applicant, is acceptance of and agreement to these terms by the
c) These terms are paramount. They prevail over any other terms or conditions
which may conflict with their provisions or, but for this term, may have been
incorporated into any agreement between INNIO and the Client.

3. Introductions
a) An Introduction, and any information about an Applicant, is provided to the Client
in strict confidence and for the purpose of considering whether it wishes to engage
that Applicant. The Client must not disclose an Introduction or any information
about an Applicant to anyone else. In particular, the Client must not approach an
Applicant’s current employer until Client has made an offer of Engagement to that
Applicant and has the Applicant’s permission to do so.
b) The Client must not re-introduce an Applicant to anyone else. If, within twelve (12)
months of the Introduction it does so, and this leads to a contract equilvalent to an
Engagement with someone other than the Client, the Client must pay the Fee as if
there had been an Engagement under terms (except that Clause 7 a) will not
apply), unless that other person pays INNIO a sum equilvalent to the Fee.
We agree to the above Fee & Term of Business

4. Liability
a) The Client agrees that the responsibility for assessing an Applicant’s suitability
for an Engagement including taking up or confirming references, educational
background, medical history, or obtaining any work and other permits and assesing
or confirming qualifications,remains with Client at all times.
b) INNIO, its subsidiaries, associates, staff and agents shall not be liable, on any
basis, for any Losses arising from, caused by or connected with INNIO’s taking the
Client’s Instructions.
5. Client Responsibilities
a) The Client agrees:
1. To act promptly, reasonably and in good faith (including not applying any
discriminatory standards or practices) when deciding whether it wishes to engage
an Applicant.
2. Not to prevent or impede INNIO from making an Introduction or otherwise earning
and receiving the Fee in any other way.
3. To indemnify INNIO against any Losses it incurs as a result of the Client’s delay
in giving, changes in our failure to give adequate Instruction, or any breach of these
terms by, or the negligence or other wrongful act, comission or statement
of ther Client.
b) The Client intermediary warrants that he or she is duly authorized to agree
these terms on behalf of the Client, give Instructions and act for the Client in matter
concerning the Introduction and Engagement.

6. Payment of Replacement Fees
In order to qualify for a replacement or rebate, the Fee and all other payments must
be made within 30 days from the physical first day when candidate commences
work. Payment should be made in the form of cheques or online transfer to the name
AGENSI PEKERJAAN INNIO SDN BHD. Late charge is applicable at 10% per month.
Upon any default of the payment, Client is liable to the fee of legal service pursued
and Client will be listed into CTOS.
7. Warranty Period, Rebate & Refund
a) if an applicant terminates the Engagement within guarantee period after the
commencement date, for any reason (other than redundancy of the Applicant’s death)
INNIO will seek to introduce a replacement candidate at no extra charge. This is
conditional upon :
1. The Fee and any other invoiced sum having been paid ;
2. The Client’s notifying INNIO both by call immediately and in writing within 3 days
of the termination and the reason for it ; and
3. The Applicant’s not being re-engaged in any capacity by the Client or any parent,
subsudiary or associated company of the Client within 12 months of the Introduction.
b) Should INNIO fail to seek a suitable replacement candidate within 30 days after
notification of the Applicant’s termination, INNIO agrees to refund 25% Placement Fee
paid. This rebate is again conditional upon Clauses 7 a) 1,2 and 3.
c) INNIO responsible to replace candidate ONCE only.
a) Client responsible on monthly contribution KWSP & SOCSO of applicant.