Customer Service (SGD 1,800 – SGD 2,200)

Full time @CARIJOBSG_JURONG EAST 2 in Services
  • JURONG EAST SG MY View on Map
  • Post Date : October 18, 2022
  • Salary: RM1,800.00 - RM2,200.00 / Monthly
  • 0 Application(s)
  • View(s) 19
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Job Detail

  • Offerred Salary 1800
  • Career Level Non-Executive
  • Experience 2 Years
  • Qualifications SPM
  • Gender Female

Job Description

Job description

  • Handle all inbound contacts received and outbound contacts made in the form of chats, emails, and calls.
  • Independently provide accurate information to resolve problems/issues that arise.
  • Execute reports and analysis on the Call Center (CC) Operations on a timely basis.
  • Adhere to the Quality Assurance standards set
  • Adhere and comply to the duty roster set by the Supervisor.
  • Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis.
  • Continuously educate one’s self with up-to-date and relevant information to support the customer service operations.
  • Assist in the preparation of other processes as and when assigned/required by the Supervisor

Requirements

  • Female
  • SPM
  • At least 2 years working experience the Customer Service field.
  • Possess the right attitude with willingness and humility to learn.
  • Must be able to speak and write good English.
  • Can converse in Mandarin is an advantage

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