Field Service Technician

Location: Johor
  • Expected Salary (RM):
  • 2000-3000
  • Company Name:
  • SImpang Ampat, Pasir Gudang
  • Job Description

Job scope/Responsibilities 

· Contract Basis 1 year ( Renewable)

· To carry out field repairs & services to customers in Malaysia

· To carry out troubleshooting & repair work on products in a safe & reliable manner

both in the field & in workshop

· Represent at the customer in a manner, which shall show professionalism and

commitment as per Material Handling rules and guide lines

· To carry our preventive maintenance to the Material Handling recommendations &


· To carry out pre-delivery inspections fully

· To report in all work carried out & material used during any repairs (CRM software) or

service contract work (CRM & PM sheet).

· To forward this documentation to service controller as soon as possible for

invoicing. The data must be filled out correctly & clearly in CRM.

· To ensure customer satisfaction by working efficiently & safely when on site, ensuring

that the work area is left clean & the truck is in a safe condition

· To report all defects to the customer in CRM & ensuring that the customer has signed

· To report directly to the Service Manager/Service Coordinator for work schedule, at all

times the Service Manager / Service Coordinator must know where every technician is.

· Therefore to report back to the Service Manager/Service Coordinator immediately after a

job has been completed

· To attend training courses offered by the management

· To maintain a productivity rate as per company budget

· To maintain your service vehicle in a clean & safe condition. Any defects in the vehicle

should be made known to the Service Manager immediately

· Technicians should be available for out of hours call outs. Coordination of a roster with

Service Manager

· The maintenance & safe keeping of tooling issued by the company, any losses or

breakages should be reported to the Service Manager immediately. All tooling supplied

must be signed for.

· Responsibility for all spare parts issued any losses or breakage again must be reported


· Responsible for Stocks / Van Tools in Service Vehicle

· Technicians must use safety equipment when required or as issued by the company,

notification of additional requirements to the Service Manager (Singapore) is the

responsibility of the technician

· To assist in the annual stock-take



*Male below 30 years old

*Diploma in Engineering at least  1 year experience in related Field 

*Field Service Technician / Contract Field Service Technician 2 pax Penang

(depending on the experience to designate them as Permanent or Contract)

* Can communicate in Mandarin is advantage

INNIO Group Sdn Bhd (1290837-W)


We aim to impact the current human resources and talents market and find you a talents that you are willing to paid for.

Contact Us

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Phone No: 012 - 728 3953

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